The employee must:
Commitment to the provisions of applicable laws, regulations, decisions and systems and working to implement them.
Carrying out the work assigned to him/herself accurately and honestly, and completing it on the appropriate dates in accordance with the established performance rates.
Commitment to official work hours and allocating working hours to perform his job duties.
Responsibilities
- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
- Answering screening and forwarding incoming phone calls
- Receiving and sorting daily mail
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
Requirements and skills
- Proven work experience as a Call Center agent, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Professional attitude and appearance
- Solid written and verbal communication skills
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree; additional certification in Office Management is a plus
Job Type: Full-time
Application Question(s):
- What is your salary expectation?
- Do you have an NOC?
- Can you join immediately, if selected?
Education:
- Diploma (Preferred)
Experience:
- Qatar: 3 years (Preferred)
Language:
- Arabic (Preferred)
