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call center

We are hiring an Arabic speaking call center agent for a facilities management company. He is required to have at least two years of experience in a call center in the same field. Job Responsibilities: Obtain client information by answering telephone calls. Manage and book appointments. Team coordination qualifications Strong focus on customer service Excellent communication skills Computer skills For those interested, send your CV to the number: 59938171 WhatsApp only

Customer service employee duties

1- Responding to customer inquiries…
2- Ensure that the customer is fully aware of the product…
3- Technical support and solving customer technical problems…
4- Conducting customer satisfaction surveys and collecting them…
5- Manage purchase orders, returns, and subscriptions…
6- Managing previous communication records and customer data…
1- Listen and speak tactfully…
2- Patience and persistence

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