Ajwan Hospitality Group in Qatar offers vacancies for several specializations
Required jobs:
1- Call center representative, under the following conditions:
Proficiency in the skills of efficiently handling incoming and outgoing calls, including receiving orders and customer service inquiries.
Fluency in Arabic and English.
Proven customer service experience, preferably in a call center.
Strong communication and problem-solving skills.
Jobs are available for local hiring only.
The employee must:
Commitment to the provisions of applicable laws, regulations, decisions and systems and working to implement them.
Carrying out the work assigned to him/herself accurately and honestly, and completing it on the appropriate dates in accordance with the established performance rates.
Commitment to official work hours and allocating working hours to perform his job duties.
1- Ensure that the customer is fully aware of the product
By delivering the correct information to the customer, you must ensure that the customer fully understands the information. To facilitate the process of referencing information, the customer service representative provides electronic links that include a database that helps the customer. This rule includes the product’s functions, uses, payment and delivery methods, and maintenance methods, if any.
2- Technical support and solving customers’ technical problems
Technical support includes services for booking maintenance requests, dismantling and installation inquiries, cleaning methods, and other questions related to activities following the process of purchasing and receiving the product. Support may be entirely through a customer service representative or may require a technical team visit to complete the task.
2- The stock cook, subject to the following conditions:
Have a culinary degree or equivalent experience.
Experience in food preparation, kitchen management and inventory control.
Excellent administrative and organizational skills, strong communication and team management skills.
Fluency in English, and proficiency in Arabic is an added advantage.
Knowledge of local and international cuisine.
Sen your cv here : [email protected]