Alghanim Industries Company in the State of Kuwait announced the launch of vacant employment opportunities for various specializations, and here are more details below.
Required jobs:
Sales Consultant.
Shift Supervisor.
Assistant Broker Relations Manager.
Customer Service Representative – Credit.
sales representative.
Collection agent.
Delivery consultant.
Sales Supervisor.
Legal representative.
Head of UI/UX Design Department.
Learning and development manager.
Data engineer.
Cashier employee.
Receptionist.
Senior financial analyst.
Risk management and controls analyst.
Senior sales representative.
accountant.
Officer – Licensing and Business Support.
Sales engineer.
Call center agent.
Customer service representative.
Associate Financial Analyst – Enaya Insurance.
Business Analyst – Finance.
Cost clerk.
1- Responding to customer inquiries
The main goal is to help the customer. When the customer initiates communication through one of the available channels, the customer service representative assumes the task of responding to the inquiry. Responses are made using a saved text that the company distributes to employees. With training and repeating the response, your company representative does not need to review the text. The response shall be comprehensive and comprehensive, and the answer shall be immediate, to avoid exposing the customer to the boredom of waiting. With the advent of chatbots, which can perform this task, customer service representatives have other, more difficult tasks.
2- Ensure that the customer is fully aware of the product
By delivering the correct information to the customer, you must ensure that the customer fully understands the information. To facilitate the process of consulting information, the customer service representative provides electronic links that include a database that helps the customer
Receiving customers when entering or leaving the store.
Manage transactions with customers using cash registers.
Review and inspect merchandise and ensure pricing accuracy.
Inventory and collect payments whether in cash or credit cards.
Issue receipts, refunds or changes.
Redeem coupons and purchase vouchers.
Monitor and follow up on the available stock of products and place an order for new products before stock runs out.
Resolving customer complaints, guiding them and providing necessary information.
Keep exit areas clean and tidy.
Track budget transactions and report any discrepancies.
Follow up on exchanges and returns of products.
Conditions required for submission:
Proficiency in communication and communication skills with others.
Provides previous experience in the same field as the required job.
