call center
About Starlink ME
Starlink is part of the Ooredoo Group of companies established back in 2006. Starlink is the first retailer for mobile and accessories. Since then Starlink has branched out to become one of the largest outsource-managed services provider in multiple areas such as: IT, installations, maintenance and contact centers.
Starlink is not only one of the most fun, fast-paced and innovative retailers in Qatar, it’s also growing pretty quickly and, as we continue to grow, we need smart, dynamic, passionate and self-motivated people to join us – people who will thrive in what they do and will thrive as part of our team. We also care about our people, whether you’re a technology guru or a natural people person. Starlink provides you with a place where you can share your talents with others as well as growing, learning and developing within your own career.
Full job description
We are looking for Bilingual Call center agents/Team leaders:
Team leaders: English/Arabic
Call center agents: English/Arabic or English/Tagalog
Experience in customer service
Available locally in Qatar
The salary package for Agents ranges from 3700 to 4200 QAR
The salary package for Team Leaders is 6500 – 7000 QAR
Kindly apply only if you are interested and okay with the package
Job Type: Full-time
Application Question(s):
- Visa type (company, Family, hayya, others)?
- Do you have NOC from your sponsor?
- How long is your Notice Period?
- What is your CURRENT/LAST salary range?
- What is your EXPECTED salary range?
Dealing with customer problems through various communication channels and showing interest in customer satisfaction Maintaining a positive approach in dealing with customers and showing the extent of professionalism in dealing with and solving their problems Responding immediately to customer inquiries Maintaining records of communication with customers, their transactions, comments and complaints