Bachelor’s Degree from Recognized university
Min 02 to 03 years’ experience in customer service, must be having good English/Arabic communication skills.
-Only the local candidates who are available in Qatar are required to apply.
-NOC/Sponsorship transfer is mandatory.
-Interested applicants whose profiles are in line with above requirement need only to forward their resume on [email protected].
*Only the shortlisted will be contacted for interview.
Job Type: Full-time
Resolve individual customer issues, uncover improvements, and troubleshoot and report customer experience vulnerabilities.
Answering questions or inquiries that the customer needs to know.
Providing high-quality service that meets all customer needs and enhances their level of satisfaction.
Research and view the latest information and products of the company and review the company’s policy from time to time.
Evaluating the customer experience, writing notes, and sending reports to management periodically.
Conducting customer surveys to get their opinions and observations about the product or service they are receiving.
Helping the company grow better by achieving customer satisfaction.
Responding quickly to customers, empathizing with them, understanding the problem they face, and providing the support and advice they need.
Persuading potential customers to buy the product or try the service provided by the company.
Time management and allocating an appropriate period for each client according to his needs and requirements.
Read and analyze the customer and identify the mood he is experiencing to maintain positive interactions.
