Friends Human Resources and Consultancy
About the Job
- To give excellent service to consumers by resolving their queries and to continually provide high standards of care throughout the relationship with the customer.
- Engaging with clients over the phone to help with problems questions, and applications.
Please read the details before applying
Your Tasks
- Answering of customer calls and providing assistance in a positive, friendly and helpful attitude.
- Take ownership for resolving customer’s enquires and complaints promptly and efficiently, providing a solution in accordance with agreed company processes and procedures, and following up where necessary to ensure customer journey is managed well.
- Handling inbound and outbound calls.
- Provide concise, accurate, complete and informative responses to the customer.
- Recognize where customer issues require escalation and follow the escalation procedure.
Please read the details before applying
Your Profile
· A Bachelor’s Degree Holder will be preferred
· Communicating effectively verbally and in writing in both English and French
· Experience in Delivery of Customer Service
· Highly organized and able to multitask
· Proven ability to work towards individual and team targets
· Develop and maintain customer rapport
· Applicants who are proficient in French Language (written and verbal) can apply
· Must be willing to be relocated in Romania, Europe
Please read the details before applying
Our offer
Salary: $700 per month + Overtime
Schedule: 40 to 48 hours per week
Food and Accommodation: Provided by the company
Send your CV to [email protected]
Job Type: Full-time
Salary: QAR2,000.00 – QAR2,500.00 per month
Language:
- French (Preferred)
Please read the details before applying
