Job description:
*** MALE ONLY***
· Welcoming all customers with a smile.
· Attract potential customers by answering service inquiries and provide
information about other services.
· Provide accurate information to the customer and make sure that the
customer understands their chosen driving package.
· Open the customers file and help them fill out the required forms and
documents.
· Maintain customers information by updating their records.
· Resolve service problems by clarifying complaints, determine the cause of the
problem, select and explain the best solution to solve the problem, expedite
the correction and adjustment and make follow up to ensure resolution.
· Advise financial accounts by processing customer adjustments.
· Recommend services to academy management by collecting customer’s
information and analyzing customer’s needs.
· Ensure that the customer data are keyed-in correctly in the system.
· Ensure that the information received from the customer is accurate before
payment is processed.
· Make sure correct invoice is generated to the right customer.
· Ensure correct amount of payment is received from the customer.
· Direct the customer to make the eye test and make follow up.
· Creating, Maintaining and updating training and tests schedules, calendars,
and agendas.
· Answering training and tests scheduling queries through students visits and
via email and phone/mobile.
· Responsible for reconciling the revenue on a daily basis as required by the
Academy and as per the allocated targets.
· Maintain good working relationship with customers and colleagues.
· Ensure the company reputation by providing good customer service.
· Attend all trainings, briefing and meeting as arranged by the Management.
Any other related tasks requested by the management.
Read the conditions before applying
Job Type: Full-time
Salary: QAR4,000.00 – QAR4,500.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (Required)
click here to apply
