Guest Service Center Agent (Female)
Company Description
Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
Job Description
- To anticipate guest needs, and handle guest inquiries in a helpful and attentive manner.
- To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets, Spa promotions and other properties.
- To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard at all times.
- Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
- To be proactive and innovative, suggesting alternatives that meet guest needs.
- To develop a close and harmonious working relationship with all hotel departments,
- To attend hotel events, daily shift briefings and training to improve professional skills.
Qualifications
A strong focus on customer service- Prior experience in hotel front office operations is preferred
- Excellent communication skills; fluency in English & Arabic will be an asset.
- Be able to work shifts, weekends and public holidays
- Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
Receiving customers, providing them with food and beverage menus, answering customer inquiries, preparing, arranging and cleaning tables, presenting invoices to customers, and receiving and recording payments. Main tasks: Receiving customers, providing them with food and beverage menus, taking orders, and serving food and beverages.
accountant
We are hiring a full time accountant to be responsible of
- Manage all accounting transactions
- Prepare budget forecasts
- Publish financial statements in time
- Handle monthly, quarterly and annual closings
- Reconcile accounts payable and receivable
- Ensure timely bank payments
- Compute taxes and prepare tax returns
- Manage balance sheets and profit/loss statements
- Report on the company’s financial health and liquidity
- Audit financial transactions and documents
- Reinforce financial data confidentiality and conduct database backups when necessary
- Comply with financial policies and regulations
- internal audit
- paper work related
- daily sales
- ect
please ensure to have well experience in finance and accountant. As we are requiring it to be as full time job only.
Job Type: Full-time
Salary: QAR3,500.00 per month
Experience:
- Accounting: 1 year (Preferred)
Ability to Commute:
- Doha (Required)
